Unless otherwise specified, your purchase may be exchanged for another item of equal or greater value or for refund within thirty (30) days of the original purchase date when accompanied by the sales slip. The item must be unworn, in original condition, undamaged, and in the original box with all insurance documentation reports and laboratory reports intact, if applicable. Sales items, special orders, completed layaways, modified and/or custom pieces are not returnable or exchangeable. Gift certificates are not redeemable for cash. Precious metal bullion and coins are not returnable.